Our experts understand how to track down funds on the blockchain, identify specific bitcoin transactions and crypto wallets and launch a full investigation into unmasking the identity behind blockchain codes. This is an essential first step for any client with a dispute or a claim involving cryptocurrency on the blockchain.

Many of our clients come to us after first approaching the police or crypto exchanges directly. The crypto exchange or platform might have told them that they first need proof that they have filed a complaint with law enforcement before they can take any action against fellow exchange users.

This requirement of evidence is essential for preventing insincere people from making false claims against an individual out of vindictive motives or people who merely want to get their money back but intend to keep the item, as in credit card chargeback fraud.

When a client then goes to the police, they might find that the police want to know more information before proceeding with the claim. Therefore, they may find they will have to go back to the crypto exchange empty-handed because the police say they do not have enough to go on. Unfortunately, too many people simply give up at this point. But this is when and why they should come to us.

Law enforcement agencies may want to help, but the fact is many police departments are only now in the process of establishing their cybercrime units. They may not have the resources to chase down funds on the blockchain, especially when they do not have hard proof that the owner of the suspected bitcoin wallet is a fraud.

We can provide this proof to law enforcement and give them enough information so they can launch an official investigation. Additionally, clients can present a copy of our investigative reports to crypto exchanges and, in cooperation with law enforcement, they can crack down on the fraudulent parties, take disciplinary action and hopefully, help the client retrieve their funds.